Refund policy

Because each item is custom-made to order, we are unable to accept returns or offer refunds for buyer's remorse, incorrect color/scent selections, or change of mind.

If your item arrives damaged or defective, please notify us within 24 hours of receipt at seasidecalmcandles@gmail.com with photos of the damaged packaging and product, and we will arrange a replacement or refund.

Damage claims submitted after 24 hours of delivery may not be eligible for a replacement or refund.